- 10+ years of experience providing business analysis, software development, and application support in financial service industry.

- 4 years of experience in system development in software houses.

- 2 years of experience in providing desktop and technical support.

LinkedIn page:

Strong computer skills in Python, Java, C#, VB.NET, VB6, Excel VBA, SQL, XML, FIX Protocol, Oracle, SQL Server, PowerBI, Crystal Report, ITRS, JIRA, Confluence, Bloomberg, Reuters, Factset, Salesforce, Sophis, GBST, ULLink and Fidessa. Languages include English, Cantonese, and Mandarin.

** Eligible to work in Canada

- Certificate in Business Analysis
- MSc in Financial Engineering
- BSc (Hons) in Computing

- Member of International Institute of Business Analysis (IIBA)
- Project Management Professional (PMP)
- Oracle PL/SQL 9i Developer Certified Associate (OCA)
- Oracle Database 10g Administrator Certified Professional (OCP)
- Sun Certified Solaris Associate (SCSA)
- Bloomberg BTTC Certification (API Connectivity & Support)
- Crystal Report 8.5 Certification (Business Object)

** Career highlights:
• Provided daily application support to sales, trading desk, middle office, risk and compliance.
• Performed current state analysis of existing system applications and functions.
• Worked with business users to analyze and validate business requirements.
• Reviewed backlog and updated requirements, progress, and UAT status.
• Ensured business work requests were delivered with minimal business impact.
• Administered change management processes and participated in weekly change meetings.
• Developed and provided reporting on application performance and incident management.
• Tracked, measured, and reported KPI to monitor performance for continuous improvement.
• Participated in annual audit exercises and answered auditor queries.
• Maintained effective relationships with vendors, development teams, and stakeholders.

I finished the Business Analysis program at the University of Manitoba in 2021. 

The program is built on the Business Analysis Book of Knowledge (BABOK) which is offered in academic partnership with the International Institute of Business Analysis (IIBA)

- Business Analysis Planning and Monitoring

- Elicitation and Collaboration

- Requirements Life Cycle Management

- Strategy and Enterprise Analysis

- Solution Assessment and Validation

- Agile Business Analysis

- Project Management

- Leading Organizational Change Event 

- Business Case Development